Portfolio

Client Support Ticketing System (Client Portal)

Overview: Built an all-in-one customer support and feedback management system using GoHighLevel to help the company handle customer concerns more efficiently and improve retention.

Description: Designed and implemented a complete GHL setup that streamlined how the company managed client issues, inquiries, and feedback. The system included:

A dedicated support funnel where customers could easily submit tickets or concerns
Automated workflows that assigned tickets to team members and triggered status updates
Email and SMS notifications to keep clients informed of progress
Custom dashboards for tracking resolutions and satisfaction trends
Integrated feedback requests to measure post-service satisfaction

This automation drastically reduced response time, improved communication transparency, and helped the company maintain stronger relationships with its clients.

Website Designs & Setups

Overview: Created conversion-focused websites for different businesses — each tailored to highlight credibility, services, and easy contact options.

Description: Designed and developed multiple responsive websites using GoHighLevel’s site builder and custom HTML sections. The designs were optimized for local SEO and built with strong user experience principles to convert visitors into leads.

Each design included:

Home, Services, and Contact pages with clear CTAs
Built-in booking system or inquiry forms
Optional hosting and maintenance setup
Mobile-optimized layouts for better user engagement
AI chatbot/widget

These sites became ready-to-launch templates for industries like real estate, accounting, and home services, reducing setup time for new clients while maintaining high design standards.

Social Media Management and Content Creation

Overview: Managed multiple client social media accounts from the ground up, helping them build strong, consistent, and authentic online presences — entirely through organic strategies.

Description: Oversaw the full social media process — from strategy to execution — to position each client as an authority in their niche. The scope included:

Setting up and optimizing social media profiles and branding
Creating monthly content calendars with relevant and engaging topics
Designing graphics and writing captions tailored to each platform
Scheduling and publishing posts at optimal engagement times
Monitoring analytics and refining strategies based on performance

Through consistent, value-driven content, clients achieved natural growth in visibility, engagement, and audience trust.

Metrics and Analytics Reporting

Overview: Created customized metrics dashboards and performance reports tailored to each client’s goals. Focused on making data simple, visual, and actionable to help clients track progress and make informed decisions.

Description: Handled the full process of tracking, analyzing, and reporting campaign data to continuously improve performance. The scope included:

Customizing performance reports based on each client’s priorities and goals
Collecting and organizing data from multiple platforms (social media, ads, websites, CRM, etc.)
Presenting metrics and insights in the simplest, most straightforward way possible
Analyzing data trends to identify what’s working and where to improve
Providing recommendations backed by data to enhance marketing strategies and content performance

Through continuous monitoring and data-driven adjustments, clients experienced significant growth — with performance metrics improving by 57.9% up to 1.9M%, depending on the campaign and platform.

Digital Business Card & Booking System

Overview: Created a digital business card and booking system that makes it easy for clients to learn about a business, connect, and book services online.

Description: Built a fully functional online business card that serves as both a personal brand hub and a smart booking system. The setup included:

Designing a clean, mobile-friendly layout that highlights key information and call-to-action.
Embedding contact buttons, social media links, and WhatsApp/Email connections for easy communication
Adding a dynamic “About Me” section to personalize the experience
Configuring automated confirmations and reminders to streamline scheduling
Connecting the system with analytics to track visits, bookings, and engagement

This setup helps professionals look more credible, stay organized, and get more bookings without the back-and-forth.